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Continuous Improvement Continuous Improvement is an attitude that needs to be cultivated and supported through the right use of the appropriate Lean/6Sigma and Quality tools. Knowing that "Together we can achieve the extraordinary" productivity21 partners with the Quality Support Group, Inc. in the implementation of tools like Value Stream Mapping, Lean Business Simulation, 5S, Kanban, and others. These tools are needed to build Lean Structures and Total Quality Management Systems that reduce waste and cost, enhance team spirit and increase quality. We offer a wide range of training and consulting support that is always tailored to the needs of our clients. In most New England States we are able to provide our service funded through Work Force Training Funds. Continuous Improvement in relationship to Strategic Planning can be achieved through the use of Hoshin Kanri. It is a proven technique that helps organizations focus efforts and achieve results. productivity21 is an affiliate of TQE and is using TQE materials and software for strategic training and consulting. Hoshin Kanri is a planning process that was developed in Japan but it is based on the US techniques of Management by Objectives and the classical Plan-Do-Check-Act improvement cycle. Hoshin Kanri is used to communicate company policy to everyone in the organization. Its primary benefit is to focus activity on the key things necessary for success. Japanese Deming Prize winners credit Hoshin as being a key contributor to their business success. Progressive US companies, like Hewlett-Packard and Xerox, have also adopted Hoshin as their strategic planning process. Almost all Malcolm Baldrige National Quality Award winners use some form of "Hoshin like" planning process.
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